Eligible Items: Usually, only certain items are eligible for return through Scan and Go. These are typically items that fall within the retailer's standard return policy.
Timeframe: There is often a specific timeframe within which items purchased through Scan and Go can be returned. This timeframe may vary but is often similar to the regular return window offered by the retailer.
Condition of Items: Just like with any return, items must typically be in their original condition, unused, and with all original packaging and tags intact to be eligible for return.
Proof of Purchase: You may be required to present proof of purchase, such as a digital receipt generated through the Scan and Go app, when returning items.
Refund Method: Refunds for items returned through Scan and Go are often processed in the same manner as the original payment. For example, if you paid with a credit card, the refund will typically be credited back to that card.
Exceptions: Certain items may be excluded from the Scan and Go return policy, such as perishable goods or items with specific hygiene considerations. Additionally, some retailers may have specific policies for certain product categories.
Customer Service Assistance: If you encounter any issues or have questions about the return process, there should be customer service assistance available either through the Scan and Go app or in-store to help facilitate returns.
It's important to note that the specifics of the Scan and Go return policy may vary between retailers, so it's always a good idea to familiarize yourself with the policy of the specific retailer you're dealing with before making a purchase.
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